AI Document Import
Extract structured tables from PDFs, images, and documents with simple, transparent pricing
CSVBox allows you to import tabular data from PDFs, images, and documents using AI-powered extraction. This feature is designed to make unstructured data import-ready in just a few steps while keeping pricing predictable and usage fully transparent.
How to enable AI Document Import
You can enable this feature directly within your sheet configuration:
Sheet Settings → Import Steps → File Upload → Enable AI Document Import
Once enabled, users will be able to upload documents (PDFs, images, DOCX) during the import flow.
Data privacy & security
Your documents are processed using secure external AI services for table extraction.
Your uploaded documents are not used to train or improve any public AI models
The service guarantees your data is not used for any purpose other than processing your request
Files are handled securely and processed only for extraction
What is a “document page”?
A page is the unit used for billing document processing.
PDF → each page = 1 page
Images (JPG, PNG, WEBP, etc.) → each image = 1 page
DOCX → processed as pages based on document layout
Note: DOCX page counts are estimated based on document structure.
Monthly included pages
Each plan includes a fixed number of document pages per billing cycle:
Sandbox
5 pages
Startup
50 pages
Pro
500 pages
Growth
1,000 pages
Plus
3,000 pages
Limits reset every billing cycle
Unused pages do not roll over
Extra pages (credits)
If you exceed your monthly included pages:
Additional pages cost $0.03 per page
Charges are deducted from your prepaid credit balance
What are credits?
Credits are a prepaid balance used for document processing.
You can top up anytime via the Plans page
Credits are used only after your included pages are exhausted
Credits are stored as a monetary balance (USD)
Example:
$10 ≈ 333 pages
$25 ≈ 833 pages
How usage is calculated
When you process documents, pages are consumed in this order:
Included monthly pages
Credit balance
If both are exhausted → processing is blocked
Selecting the correct table
Many documents contain multiple tables. CSVBox gives you full control:
All detected tables are shown in a preview
You can review each table visually
You select the exact table you want to import
This ensures accurate imports even from complex or multi-section documents.
Example usage
You are on the Pro plan (500 pages/month)
You process 600 pages in a month:
500 pages → included
100 pages → credits
Cost:
100 × $0.03 = $3.00
When will I be charged?
A page is charged when it is successfully sent for AI processing.
You are not charged when:
file upload fails
file is unsupported
document cannot be read before processing starts
Failed or low-quality results
In some cases:
no tables are detected
extraction quality is not usable
These pages are still charged because AI processing has already been performed.
Partial processing
If processing stops midway:
only successfully processed pages are charged
Example:
20-page document
12 pages processed before failure
you are charged for 12 pages only
Retries
Manual retry → charged again
System retry (internal failure) → not double-charged
What happens when I run out of pages?
You will receive an email alert when you reach 90% of your usage
Once your included pages and credits are exhausted:
document processing will be blocked
you will be prompted to add credits
Adding credits
You can add credits anytime from the Plans page:
Go to the Plans page
Choose a credit amount
Complete payment
Credits are applied instantly after successful payment.
Viewing your usage
You can monitor usage from your dashboard:
Included pages used and remaining
Credit balance
Pages processed this cycle
Recent document processing activity
Billing cycle
Included pages reset every billing cycle
Your billing cycle depends on your subscription start date
Credit balance does not reset and carries forward
Important notes
Charges are based on pages processed, not successful extraction
Each image counts as one page
Credits are used only after included pages are exhausted
CSV and Excel imports are not affected by this pricing
FAQ
Do unused pages roll over? No, included pages reset every billing cycle.
Do credits expire? No, credits remain in your account until used.
Can I get a refund for failed extraction? If a failure is caused by a system issue, contact support and we’ll review it.
Are CSV/Excel imports charged? No, only document-based imports (PDF, images, DOCX) are counted.
Can I increase my included pages? Yes, upgrade your plan to get a higher monthly allowance.
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